Terms of Service

Please Read Carefully

Terms of Service

These Terms of Service explain the rules and conditions that apply when you visit, shop, or use the Petvena website.

Last updated: July 11, 2026

01 🛍️

Online Store Terms

You must be at least the age of majority in your state or place of residence to use this website or make a purchase.

You agree not to use Petvena products or services for any unlawful purpose or violate any applicable law while using our website.

A violation of these Terms may result in the suspension or termination of your access to the Petvena website.
02 ⚖️

General Conditions

Petvena reserves the right to refuse or limit service when permitted by applicable law.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of our website, products, content, or services without written permission from Petvena.

03 🏷️

Products and Pricing

Product descriptions, availability, features, and prices may be updated or changed without prior notice.

We aim to display product images, colors, and details as accurately as possible. However, the appearance of colors may vary depending on your device or screen settings.

Petvena reserves the right to limit product quantities, refuse certain orders, or discontinue products at any time.

04 💳

Billing and Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information when placing an order.

Petvena may cancel, limit, or refuse an order when it appears to be fraudulent, unauthorized, inaccurate, or in violation of these Terms.

Payments are securely processed through Shopify and its authorized payment providers. Petvena does not directly collect or store your complete payment-card details.
05 🔗

Third-Party Services

Petvena may provide access to third-party services, tools, payment providers, shipping services, analytics platforms, or external links.

These third-party services are provided under their own terms and privacy practices. Petvena is not responsible for the content, availability, security, or practices of third-party websites or services.

06 💬

User Feedback and Submissions

When you submit reviews, comments, images, suggestions, or other feedback, you give Petvena permission to use, reproduce, publish, edit, or display that content for business and marketing purposes.

You must not submit content that is unlawful, abusive, harmful, misleading, defamatory, or that violates another person’s rights.

Petvena may remove content that violates these Terms or is otherwise inappropriate.

07 🔒

Personal Information

The collection, use, and protection of personal information submitted through the Petvena website are governed by our Privacy Policy.

08 🛡️

Disclaimer and Limitation of Liability

The Petvena website, products, and services are provided on an “as is” and “as available” basis, except where warranties are expressly provided or required by law.

Petvena does not guarantee that the website will always be uninterrupted, error-free, or completely secure.

To the maximum extent permitted by applicable law, Petvena will not be responsible for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

09 🤝

Indemnification

You agree to indemnify and hold Petvena harmless from claims, damages, losses, liabilities, or expenses resulting from your violation of these Terms, misuse of our website, or violation of another person’s rights.

10 📜

Governing Law

These Terms will be governed and interpreted according to applicable laws of the United States, without limiting any consumer protections that apply under state or local law.

11 📝

Changes to These Terms

Petvena may update these Terms when necessary. Any revised version will be published on this page with an updated date.

Continued use of the Petvena website after changes are published means you accept the revised Terms.

12 ✉️

Contact Petvena

For questions about these Terms of Service, please contact Petvena through the Contact Us page available on our website.